Send us a message or call us at +49 (0)40 / 524 777 70.
Under the menu item Service & Help we offer a comprehensive overview of all service topics.
This site is operated by:
Pickawood GmbH
Registered Company Address:
Amsinckstraße 34
20097 Hamburg, Germany
(This is also our main trading address)
Registered Company Number: HRB 121670, Court Hamburg, Germany
You can contact us at the above mentioned address and through the following means:
Phone number: +44 (0)330 / 8084870
Email address: [email protected]
Phone number Austria (AT): +43 (0)7208 / 81537
Phone number Switzerland (CH): +41 (0)4350 / 80965
Phone number Germany (GE): +49 (0)40 / 524 77 770
Phone number France (FR): +33 (0)975181992
Our German VAT Number is 281775181
Our UK VAT Number is 375467068
Online dispute resolution according to Art. 14 (1) Regulation on consumer ODR: The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed under https://ec.europa.eu/consumers/odr/
Bank details:
Pickawood GmbH
Account number: 1227125604
Sort code (Bank code): 20050550
Bank: Hamburger Sparkasse
IBAN: DE48200505501227125604
BIC: HASPDEHHXXX
Directors:
Henry Fleischer and Tim Ehling
Responsible for the content of Pickawood GmbH under section §55 German Interstate Broadcasting Treaty ( RStV):
Legal Information about this Website:
All trademarks and brand names shown are the property of their respective owners.
We use three types of cookies on our website
:
1) Technical cookies, which are necessary for our website to function.
2) Analytical and convenience cookies, which help us to better understand user behaviour on our website and configurators with tools such as Google Analytics (How does Google use your data?).
3) Marketing cookies that help us keep track of our marketing spend and optimize advertising campaigns. Advertising partners can use this data for both personalized and non-personalized ads.
By clicking on ‘Allow all’, you consent to the use of these technologies.
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We use three types of cookies on our website
:
1) Technical cookies, which are necessary for our website to function.
2) Analytical and convenience cookies, which help us to better understand user behaviour on our website and configurators with tools such as Google Analytics (How does Google use your data?).
3) Marketing cookies that help us keep track of our marketing spend and optimize advertising campaigns. Advertising partners can use this data for both personalized and non-personalized ads.
By clicking on ‘Allow all’, you consent to the use of these technologies.
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We use cookies, pixels and similar technologies to enable you to make the best possible use of our website. We use three types of cookies: 1) Technical cookies, which are necessary for our website to function. 2) Analytical cookies, which help us to better understand user behaviour and improve our configurators. 3) Marketing cookies, which help us to keep track of our marketing expenditure and optimise advertising campaigns. Advertising partners can use this data for both personalised and non-personalised ads. This may include data processing outside the EEA, e.g. in the USA. You can find more information about this here.
We use cookies, pixels and similar technologies to enable you to make the best possible use of our website . We use three types of cookies: 1) Technical cookies, which are necessary for our website to function. 2) Analytical cookies, which help us to better understand user behaviour and improve our configurators. 3) Marketing cookies, which help us to keep track of our marketing expenditure and optimise advertising campaigns. Advertising partners can use this data for both personalised and non-personalised ads. This may include data processing outside the EEA, e.g. in the USA. You can find more information about this here. ... more ... less
These cookies and technologies are strictly necessary for Pickawood.com to function properly and for you to navigate this website without any problems. These must be confirmed.
Own cookies
Pickawood.com uses its own cookies for the basic functions of this website, such as for the shopping basket and for the language selection of the website. The cookie settings you make here are also saved in this way.
Cloudflare
Cloudflare is a service provided by Cloudflare Inc. and is used to optimise and better distribute data traffic. Content delivery networks provide a global network of servers that cache web content locally for you as a consumer. This improves the access speed for the content of this website. At the same time, Cloudflare protects our servers against certain cyber attacks (DDoS attacks). You can find more information here.
Google Tag Manager
The ‘Google Tag Manager’ service is a tool from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’) to display the services of partners on our website individually. We use this tool to ensure that individual services and data recipients are displayed in accordance with your consent. Therefore, this service cannot be deactivated. The service itself does not independently collect any data other than that which is technically necessary for the delivery of the service (including your IP address). This data is transferred to a Google server and stored there in some cases. Further information can be found at https://business.safety.google/privacy/
These cookies and technologies are strictly necessary for Pickawood.com to function properly and for you to navigate this website without any problems. These must be confirmed.
Own cookies
Pickawood.com uses its own cookies for the basic functions of this website, such as for the shopping basket and for the language selection of the website. The cookie settings you make here are also saved in this way.
Cloudflare
Cloudflare is a service provided by Cloudflare Inc. and is used to optimise and better distribute data traffic. Content delivery networks provide a global network of servers that cache web content locally for you as a consumer. This improves the access speed for the content of this website. At the same time, Cloudflare protects our servers against certain cyber attacks (DDoS attacks). You can find more information here.
Google Tag Manager
The ‘Google Tag Manager’ service is a tool from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’) to display the services of partners on our website individually. We use this tool to ensure that individual services and data recipients are displayed in accordance with your consent. Therefore, this service cannot be deactivated. The service itself does not independently collect any data other than that which is technically necessary for the delivery of the service (including your IP address). This data is transferred to a Google server and stored there in some cases. Further information can be found at https://business.safety.google/privacy/
These cookies and technologies enable us to improve the functionality of this website and to offer you extended functions such as live chat or convenient appointment scheduling. This means that some of our services will not work properly if these cookies are disabled.
Calendly appointment booking
We use the service of Calendly, LLC so that you can make appointments for a furniture consultation on our website. The data you enter when booking an appointment is stored in encrypted form in Amazon Web Services and Google data centres. Further information can be found here.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). The cookies enable us to analyse the use of the website. As a rule, data such as the browser type/version used, the operating system used and the time of the enquiry are transmitted to a Google server and stored there. IP addresses are transmitted in anonymised form. You can find further information at https://business.safety.google/privacy/.
Zendesk live chat
We use the service of Zendesk, Inc. so that you can write directly to an installation consultant on our website. This allows us to integrate a live chat on our website. This involves the transfer of personal data to the USA. You can find more information here.
These cookies and technologies enable us to improve the functionality of this website and to offer you extended functions such as live chat or convenient appointment scheduling. This means that some of our services will not work properly if these cookies are disabled.
Calendly appointment booking
We use the service of Calendly, LLC so that you can make appointments for a furniture consultation on our website. The data you enter when booking an appointment is stored in encrypted form in Amazon Web Services and Google data centres. Further information can be found here.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (‘Google’). The cookies enable us to analyse the use of the website. As a rule, data such as the browser type/version used, the operating system used and the time of the enquiry are transmitted to a Google server and stored there. IP addresses are transmitted in anonymised form. You can find further information at https://business.safety.google/privacy/.
Zendesk live chat
We use the service of Zendesk, Inc. so that you can write directly to an installation consultant on our website. This allows us to integrate a live chat on our website. This involves the transfer of personal data to the USA. You can find more information here.
These cookies help us to evaluate the success of our marketing campaigns and to play them out in a more targeted manner. Only with these cookies is it possible for us to keep an eye on our marketing expenditure and reduce the costs of our products. We would therefore be delighted if you would also activate these cookies.
Google Ads
We use cookies from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Google) to measure and optimise advertisements within Google products (search engine, shopping, YouTube, etc.). Google may use this data to personalise advertising. Cookies and mobile ad identifiers can be used for both personalised and non-personalised ads. Further information can be found at https://business.safety.google/privacy/
Microsoft Ads (formerly Bing Ads)
We use cookies from Microsoft (Bing Ads) on our website to measure and optimise the display of advertisements via search engines such as Bing and Yahoo. Microsoft receives the IP address through the integration. Microsoft ensures that this information remains anonymous and cannot be used to identify individuals. You can find more information here.
Criteo.com
We use the services of Criteo SA for retargeting. This means that we can show you personalised advertising on third-party websites. By integrating the cookie, Criteo learns which offers you are interested in, as well as technical information on visiting times, etc. Further information can be found here.
Facebook
This website uses web analysis functions from Facebook (pixels) to measure and optimise the control of campaigns via the Facebook platforms (Facebook and Instagram). By integrating this tool, Facebook receives the IP address and has the option of setting cookies for the customer. If you have a Facebook account and are logged into it, Facebook can assign your visit to our website to your Facebook profile. Further information can be found here.
These cookies help us to evaluate the success of our marketing campaigns and to play them out in a more targeted manner. Only with these cookies is it possible for us to keep an eye on our marketing expenditure and reduce the costs of our products. We would therefore be delighted if you would also activate these cookies.
Google Ads
We use cookies from Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (Google) to measure and optimise advertisements within Google products (search engine, shopping, YouTube, etc.). Google may use this data to personalise advertising. Cookies and mobile ad identifiers can be used for both personalised and non-personalised ads. Further information can be found at https://business.safety.google/privacy/
Microsoft Ads (formerly Bing Ads)
We use cookies from Microsoft (Bing Ads) on our website to measure and optimise the display of advertisements via search engines such as Bing and Yahoo. Microsoft receives the IP address through the integration. Microsoft ensures that this information remains anonymous and cannot be used to identify individuals. You can find more information here.
Criteo.com
We use the services of Criteo SA for retargeting. This means that we can show you personalised advertising on third-party websites. By integrating the cookie, Criteo learns which offers you are interested in, as well as technical information on visiting times, etc. Further information can be found here.
Facebook
This website uses web analysis functions from Facebook (pixels) to measure and optimise the control of campaigns via the Facebook platforms (Facebook and Instagram). By integrating this tool, Facebook receives the IP address and has the option of setting cookies for the customer. If you have a Facebook account and are logged into it, Facebook can assign your visit to our website to your Facebook profile. Further information can be found here.
✓ Save up to 20% ✓ Discount code XMAS24 successfully activated ✓ Only valid until 31.12.2024
✓ Receive up to 20% discount ✓ Expires on 31.12.
Save up to 20% until 31.12!
| Discount (in percent) | Order value from | Order value to |
|---|---|---|
| 4 % | 500 EUR | 1.499 EUR |
| 6 % | 1.500 EUR | 2.999 EUR |
| 8 % | 3.000 EUR | 4.999 EUR |
| 10 % | 5.000 EUR | 7.499 EUR |
| 12 % | 7.500 EUR | 9.999 EUR |
| 14 % | 10.000 EUR | 12.499 EUR |
| 17 % | 12.500 EUR | 14.999 EUR |
| 20 % | 15.000 EUR |
✓ Save up to 20% ✓ Valid until 14.01.
Save up to 20% until 14.01!
| Discount (in percent) | Order value from | Order value to |
|---|---|---|
| 4 % | 500 EUR | 1.499 EUR |
| 6 % | 1.500 EUR | 2.999 EUR |
| 8 % | 3.000 EUR | 4.999 EUR |
| 10 % | 5.000 EUR | 7.499 EUR |
| 12 % | 7.500 EUR | 9.999 EUR |
| 14 % | 10.000 EUR | 12.499 EUR |
| 17 % | 12.500 EUR | 14.999 EUR |
| 20 % | 15.000 EUR |
